Frequently asked questions
How long does it take to ship?
You order will be ship within 5-7 business days. Shipping times vary dependent on location but are sent priority mail and usually arrive in 2-5 days of shipment.
I'd love to add a note to my order, How do I do this?
We are always happy to add a special touch to your order! Just send us an email at YummyLotus@yahoo.com with your order number and what you'd like the note to say and we'll add it right in.
I Don't want/like one of the flavors in your boxes, can I switch them out?
I am interested in your special event favor jars but dont need 100+. Can I order less than the minimum?
Our specail event favors come with a minimum order amount of 100 jars. If your event isn't large enough for these quanities, then please feel free to email us to get a price quote for your desired amount. We love that you are interested in sharing our tasty jams as favors and would love to try and accommidate your needs!
What forms of payment do you accept?
We accept paypal, most major credit/debit cards, app-based payment transfers (apple pay and venmo) and cash.
My Jam(s) showed up broken, what do I do?
We protect our products by wrapping the jams and securing them leaving minimal wriggle room but that doesn't mean accidents don't happen and one of your delicious jars can show up broken. If this happens, contact us and we will be happy to replace the broken product. Please enclose photos of the damaged product for the shipping claim. Thank you.
Due to the nature of our product and current pandemic, we are not accepting returns. If there is an issue with the order we will address credits/inventory replacement on a case by case basis. Thank you.