Question 1

What is the shelf life of your jam?

Accepted Answer

Unopened jars stored in a cool, dark place will last up to two years, according to USDA guidelines. Once opened, refrigerate and we recommend consuming within 2 to 3 months.

Question 2

What forms of payment do you accept?

Accepted Answer

We accept paypal, most major credit/debit cards, app-based payment transfers (apple pay and venmo) and cash at events

Question 3

How long does it take to ship?

Accepted Answer

Your order will ship within 5-7 business days. Shipping is typically sent via USPS priority mail. Times vary dependent on location but usually arrive within 2-5 days of shipment.*
 
*Please allow extra time for your packages to arrive due to carriers increasing their expected transit times and the influx of deliveries/orders during the holiday season. 
 
We are working hard to get your package to you, safely as quickly as possible. Thank you for your business and understanding. 
 
Please feel free to reach out at any time with questions on your specific order and I am happy to review tracking details.

Question 4

What is your shipping policy?

Accepted Answer

Orders are shipped out within one week (but usually sooner), typically via USPS priority mail. Some orders may be shipped out via FEDEX or UPS ground based on weight and location. All orders generally arrive within 2-5 business days. You'll be nourished in no time!

Question 5

Do you accept returns?

Accepted Answer

While we can't accept returns on our products, we are happy to make things right. Shoot us an email at yummylotus@yahoo.com and we will do our best to make you a happy customer!

Question 6

I'd love to add a note to my order, How do I do this?"

Accepted Answer

We are happy to add a special touch to your order! Just enter your request into the "notes" section during checkout or send us an email at yummylotus@yahoo.com with your order number and what you'd like the note to say. We'll add it right in and exclude the shipping slip.

Question 7

Are your jams vegan?

Accepted Answer

Yes! We don't use any animal products in the production of our jams. They are also free of gluten (although not made in a gluten free facility). The ingredients are conveniently listed on each jar but if you have any questions, don't hesitate to ask.

Question 8

What does small batch mean?

Accepted Answer

At Yummy Lotus, “small batch” means we make our jams in intentional batch sizes instead of mass-producing them by the thousands. It lets us keep things fresh, consistent, and oh-so-yummy. We get to source the best ingredients (local and seasonal whenever possible), give every jar the love it deserves, and stay true to the flavor balance we’ve perfected. Small batch = big flavor, made with heart.

Question 9

Can I order a different size jar?

Accepted Answer

In addition to our 6oz jars, we offer 1.5oz mini jars which are perfect for weddings, parties, birthdays, showers, gifts and more. Check out our shop page under special event jams to see more details. We also sell our 1.5oz jars in a sample box with all 8 of our original flavors avialable in our shop. For our  wholesale partners, we offer 32oz jar sizing -great for use in the kitchen.

Question 10

Do you guys sell wholesale?

Accepted Answer

We sure do! Contact us for more information or if you have a resale certificate, you can find us on faire.com. Visit our wholesale page for more details

Question 11

I have food allergies. Can I consume your products?

Accepted Answer

All our jams are made without animal products, gluten, or soy and most of our products are nut free (check labels for details). If you have more questions, please do not hesitate to leave us a message on our contact page.

Question 12

My Jam(s) showed up broken, what do I do?"

Accepted Answer

We protect our products by wrapping the jams and securing them leaving minimal wriggle room but that doesn't mean accidents don't happen and one of your delicious jars can show up broken. If this happens, contact us and we will be happy to replace the broken product. Please enclose photos of the damaged product for the shipping claim. Thank you

Question 13

I am interested in your special event favor jars but I don't need 100+ Can I order less than the minimum?

Accepted Answer

Our special event favors come with a minimum order amount of 100 jars. If your event isn't large enough for these quanities, then please feel free to email us to get a price quote for your desired amount. We love that you are interest in sharing our jams as favors and would love to try and accommidate your needs.

Question 14

How hot is pepper jam?

Accepted Answer

Our pepper jams range from a gentle kick to a fiery finish. Each flavor balances sweetness with heat, so you’ll taste the fruit first and the spice second.

Question 15

What is pepper jam?

Accepted Answer

Pepper jam is a sweet-and-spicy fruit spread made with fresh fruits, peppers, sugar, and pectin. It’s the perfect mix of jammy sweetness and zesty heat.

Question 16

How hot are habaneros, ghost peppers, serranos, Carolina reapers, jalapeños, and poblanos?

Accepted Answer

On the Scoville scale (which measures heat):
Poblano: 1,000–1,500 SHU (mild)
Jalapeño: 2,500–8,000 SHU (medium)
Serrano: 10,000–23,000 SHU (medium-hot)
Habanero: 100,000–350,000 SHU (hot)
Ghost Pepper: 800,000–1,000,000 SHU (very hot)
Carolina Reaper: 1,400,000–2,200,000 SHU (extremely hot—one of the hottest in the world)

Question 17

What's Scoville?

Accepted Answer

The Scoville Heat Unit (SHU) scale measures the spiciness of peppers based on their capsaicin levels—the compound that gives peppers their heat.

Question 18

What is pectin?

Accepted Answer

Pectin is a natural fiber found in fruits that helps jams “set” and achieve their spreadable texture. It gives Yummy Lotus jams their perfect consistency.

Question 19

Is pectin GMO and gluten free?

Accepted Answer

Yes! The pectin we use is both non-GMO and gluten-free.

Question 20

Is pepper jam sweet?

Accepted Answer

Yes, pepper jam is sweet—but with a little kick. The natural fruit sugars shine through, balanced by the warmth of the peppers.

Question 21

What does pepper jam taste like?

Accepted Answer

It’s fruity, bright, and a little adventurous. You get the sweetness of the fruit up front, followed by a satisfying burst of heat that lingers.

Question 22

How to use pepper jam:

Accepted Answer

Think beyond toast! Use it as a glaze for meats, a dip for charcuterie, a sandwich spread, or stirred into cocktails. It’s a sweet-heat upgrade for everyday meals and special occasions. Check out of recipe page to see some of the ways we love to use our jams.

Question 23

What's the difference between jelly, jam, preserves and marmalades?

Accepted Answer

Jam: Made with crushed fruit, spreadable with bits of fruit texture (what we make!).
Jelly: Made with fruit juice only, smooth and clear.
Preserves: Made with larger chunks of fruit.
Marmalade: Citrus-based, with peel included for added texture and flavor.

Question 24

Is pepper jam healthy?

Accepted Answer

While jam is naturally a treat with sugar, our small-batch recipes are made with real fruit, clean ingredients, and peppers that are packed with vitamins and antioxidants.

Question 25

What are the best cheese pairings for your jams?

Accepted Answer

Our jams pair beautifully with:
Creamy cheeses like brie and goat cheese
Sharp cheddars
Tangy blues
Fresh mozzarella or burrata

Sweet heat + creamy or salty cheese = perfection.

Free Shipping on $75+
Free Denver Delivery on $50+

Frequently asked questions

What is the shelf life of your jam?

What forms of payment do you accept?

How long does it take to ship?

What is your shipping policy?

Do you accept returns?

I'd love to add a note to my order, How do I do this?"

Are your jams vegan?

What does small batch mean?

Can I order a different size jar?

Do you guys sell wholesale?

I have food allergies. Can I consume your products?

My Jam(s) showed up broken, what do I do?"

I am interested in your special event favor jars but I don't need 100+ Can I order less than the minimum?

How hot is pepper jam?

What is pepper jam?

How hot are habaneros, ghost peppers, serranos, Carolina reapers, jalapeños, and poblanos?

What's Scoville?

What is pectin?

Is pectin GMO and gluten free?

Is pepper jam sweet?

What does pepper jam taste like?

How to use pepper jam:

What's the difference between jelly, jam, preserves and marmalades?

Is pepper jam healthy?

What are the best cheese pairings for your jams?

Get our Top 5 Easy Ways to Use Pepper Jam - Cozy, Simple, So Yummy

Jam Jar Club

Shipping & Returns

FAQ

Privacy Policy

Free Shipping on $75+ Free Denver Delivery on $50+

Frequently asked questions

What is the shelf life of your jam?

What forms of payment do you accept?

How long does it take to ship?

What is your shipping policy?

Do you accept returns?

I'd love to add a note to my order, How do I do this?"

Are your jams vegan?

What does small batch mean?

Can I order a different size jar?

Do you guys sell wholesale?

I have food allergies. Can I consume your products?

My Jam(s) showed up broken, what do I do?"

I am interested in your special event favor jars but I don't need 100+ Can I order less than the minimum?

How hot is pepper jam?

What is pepper jam?

How hot are habaneros, ghost peppers, serranos, Carolina reapers, jalapeños, and poblanos?

What's Scoville?

What is pectin?

Is pectin GMO and gluten free?

Is pepper jam sweet?

What does pepper jam taste like?

How to use pepper jam:

What's the difference between jelly, jam, preserves and marmalades?

Is pepper jam healthy?

What are the best cheese pairings for your jams?

Get our Top 5 Easy Ways to Use Pepper Jam - Cozy, Simple, So Yummy

Jam Jar Club

Shipping & Returns

FAQ

Privacy Policy

Free Shipping on $75+
Free Denver Delivery on $50+